How to Log into CCCASPER
- CCCASPER Log in Instructions PDF
- CCCASPER Log in Instructions PDF
Citrix Client Downloads
Current tested versions
- Windows 10 / Windows 8 / Windows 7 - Citrix Workspace App 1911
- Windows Citrix Installation Instructions PDF
- Mac OS 10.13, 10.14 and 10.15 – Citrix Workspace App 1912
- Mac OS X Citrix Client Installation Instructions PDF
Current tested versions
- Windows 10 / Windows 8 / Windows 7 - Citrix Workspace App 1911
- Windows Citrix Installation Instructions PDF
- Mac OS 10.13, 10.14 and 10.15 – Citrix Workspace App 1912
- Mac OS X Citrix Client Installation Instructions PDF
The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. Cisco Webex is the leading enterprise solution for video conferencing, webinars, and screen sharing. Web conferencing, online meeting, cloud calling and equipment. Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.
Please do not download clients directly from Citrix.com as the newer clients may not be supported on CCCASPER. The CC does not provide support for personally owned equipment (POE).
Older Citrix Client Downloads
Note: Use these only if directed by CC User Support
- Windows 10 / Windows 8 / Windows 7 - Citrix Receiver 4.9
- Mac OS 10.11 and 10.12 – Citrix Receiver 12.7
Note: Use these only if directed by CC User Support
- Windows 10 / Windows 8 / Windows 7 - Citrix Receiver 4.9
- Mac OS 10.11 and 10.12 – Citrix Receiver 12.7
PIV Card Intructions
CCCasper requires the use of PIV cards for on-site or remote access. If you forgot your PIV card or are having difficulty using your PIV card for login, contact the CC Service Center at 301-496-8400 or visit https://ocio.nih.gov/Smartcard/Pages/default.aspx.
CCCasper requires the use of PIV cards for on-site or remote access. If you forgot your PIV card or are having difficulty using your PIV card for login, contact the CC Service Center at 301-496-8400 or visit https://ocio.nih.gov/Smartcard/Pages/default.aspx.
Important Notes
*** If you cannot load CRIS from CCCASPER on a Mac: ***
1. Update the Citrix client using the link above. How to clean samsung j5 internal memory.
2. Rename the computer to 15 characters or less with no spaces or special characters.
3. Call CRIS support at 301-496-8400 to have the new computer name registered.
Supported Platforms*** If you cannot load CRIS from CCCASPER on a Mac: ***
1. Update the Citrix client using the link above. How to clean samsung j5 internal memory.
2. Rename the computer to 15 characters or less with no spaces or special characters.
3. Call CRIS support at 301-496-8400 to have the new computer name registered.
Browsers | Windows 10,7 | Mac OS X (10.13 or later) |
Internet Explorer | Yes | No |
Safari | Yes | Yes |
Firefox | No | No |
Google Chrome | Yes | Yes |
Network Requirements
For best performance always connect directly to your network via a network cable. Wireless and wireless broadband will work but may lose connectivity.
For best performance always connect directly to your network via a network cable. Wireless and wireless broadband will work but may lose connectivity.
Citrix Client Download Url
Support
NIH CC users should contact the CC Service Desk at 301-496-8400
NIH Institute users should contact their Institute Help Desk or the NIH IT Service Desk at 301-496-HELP (301-496-4357)
If you need a temporary PIV exemption then CC Service Desk at 301-496-8400
NIH CC users should contact the CC Service Desk at 301-496-8400
NIH Institute users should contact their Institute Help Desk or the NIH IT Service Desk at 301-496-HELP (301-496-4357)
If you need a temporary PIV exemption then CC Service Desk at 301-496-8400